Imad Group (Micro Finance Bank) Recruiting - Customer Service

Imad Micro Finance Bank is a well – capitalised and promising player in the microfinance banking sphere set out to provide financial services to individuals and owners of small and middle size businesses in Lagos, Abuja, Kaduna, Sokoto, Zamfara and Kano.Candidates should be self motivated, flexible and result oriented individuals who can ensure that all set target for the company are surpassed.

Customer Service – IMAD 06

The candidate will be responsible for supporting the Customer Service

Candidate will be responsible for reviewing, analyzing, and answering requests from external and internal customers.
He or She must take ownership of clients investigation also manage and execute client transactions with respect to business and individual banking, credit and investment products, over the phone and sometimes in person.

The candidates must possess the following skills and qualifications:

• Minimum of 1-2 years experience in similar position
• A good degree.
• A relevant professional qualification/postgraduate degree will be added advantage
• Documented success in customer retention and development
• Strong computer and presentation skills
• Strong customer service skills
• Excellent verbal and written communication skills

Method of Application

If you are qualified and interested in any of these positions, please visit http://imadgroup.com/recruitment.php fill in the applicant form or send your curriculum vitae to jobs@imadgroup.com – quoting the reference number of the position of interest not later than 22nd June, 2010