ZAIN1472 – Key Account Manager: Business to Business (x 2)
Location: Nigeria – Lagos
Basic Purpose:
The incumbent will be responsible for rolling out Business to Business solutions to clients by;
- Building a database of prospective clients
- Establishing contacts with relevant client representatives
- Identifying, and delivering new solution opportunities that result in substantial growth in Zain’s share and revenues of Enterprise Solutions subsector
Main Duties & Responsibilities:
- Understanding of the client’s industry and business needs and ability to deliver cutting edge bespoke solutions
- Development and execution of a detailed Sales Plan highlighting transactional and strategic initiatives
- Drive to meet and exceed set targets
- Conduct periodic customer satisfaction surveys to ensure customer satisfaction
- Constantly liaising with internal stakeholders to ensure quality of service and adherence to set SLAs utilizing feedback from clients
Competencies & Qualifications:
- University or relevant Degree
- Experience in Enterprise Solutions Sales
- 4 – 6 years account management experience
- Must possess deep knowledge of Telecommunications industry and services available
- Must keep abreast of trends and lead discussions with clients on strategic directions
- Must possess excellent negotiations skills and must be result oriented
- Strong prospecting, presentation, communication and writing skills.
Application Closing Date: 3rd June 2010