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Wednesday, May 5, 2010

Zain Nigeria Recruiting - Manager, Business Segment

Business Unit: Zain Nigeria Division: Marketing
Location: Nigeria - Lagos Closing Date: 05-May-2010
Basic Purpose:
  • Maximize customer value through the design of new P&S, pricing, marcom, promotions & targeted campaigns for the Business segment
Main Duties & Responsibilities:
  • Design Marketing plan in terms of campaigns and P&S for the Business segment (Corporate and SME groups)
  • Support and PMO campaign and P&S implementation (conducted by P&S) assisting the implementation process with content related information and ensuring implementation follows designed concept
  • Collect cross-functional business requirements and feedback for new developments
  • Develop full ownership of the Business segment through a comprehensive understanding of the Business segment, leveraging support of the Business Intelligence Unit when necessary
  • Maintain and update Business segmentation (Corporate and SME)- reassess as necessary
  • Perform idea challenge/ screening/ filtering and validation of potential initiatives suggested by the Business segment teams before final delivery and approval by marketing director
  • Manage the deployment of VBM practice contributing for the optimization of the customer experience in terms of campaigns and customer touch points
  • Manage all relevant aspects of the Business segment that can affect the value proposition of the segment - ensure retro-feeding from Sales to develop/improve value proposition
  • Ensure the commercial tracking (commercial KPIs) of the P&S and campaigns launched and share the feedback with the required parties
  • Monitor segment performance and report to the Marketing Director
  • Monitor budget control of the different segments to ensure profitability

Key Result Areas

Manage the creation, delivery, and implementation of the Business segment strategy to achieve set targets

  • Total Subscribers - Corporate and SME
  • Revenues
  • MoU
  • ARPU
  • Churn

Gross margin per segment/product

Competencies & Qualifications:
  • Relevant experience and qualification
CLICK HERE TO APPLY

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